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Flavia Chaves Rezende

Account Manager Key Account at Transformação Digital

Flavia Chaves Rezende has a diverse work experience spanning multiple companies. Flavia started their career in 2002 at Atento, where they worked as a Supervisor of Technical Support and Sales for Vivo. Their role involved managing teams, both active and receptive, and handling products related to banking and telecommunications. Flavia also gained experience in HR activities such as training, development, recruitment, and selection.

In 2011, Flavia joined Nextel Brasil as a Supervisor of Sales. Their responsibilities included managing sales teams for mobile telecommunications solutions, prospecting clients, and ensuring the team's development and performance. Flavia also handled administrative tasks and monitored operational indicators.

Flavia then joined Serasa Experian in 2015 as a Sales Supervisor and later as a Coordinator of Sales in the Promoters/Representatives SME channel. In these roles, they focused on sales strategies for small and medium-sized enterprises and supervised a team of sales professionals. Flavia stayed with Serasa Experian until 2017.

From 2018 to 2019, Flavia worked at Claro Brasil as a Sales Development Coordinator. Their main duties included building relationships with high-end condominiums, maximizing customer profitability and loyalty, and providing exclusive customer service. Flavia also managed regionalized external teams.

Flavia returned to Serasa Experian in 2019 as a Regional Accounts Manager, responsible for managing accounts in the region. Flavia left this role in 2022.

Currently, Flavia works at Transformação Digital as an Account Manager Key Account. Flavia offers an all-in-one solution for online event organizers, simplifying the execution of online events and serving clients like Coca Cola, IBM, SAP, and many others.

Overall, Flavia has gained significant experience in sales, team management, customer relations, and account management throughout their career.

Flavia Chaves Rezende's education history includes completing a technical integrated course in PNL (Neuro-Linguistic Programming) in Business at FIAP in 2021. Prior to that, they pursued a degree in Human Resource Management with a focus on Organizational Leadership at Uninove - Universidade Nove de Julho from 2010 to 2012.

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Timeline

  • Account Manager Key Account

    April, 2022 - present