Jordan Beard

Jordan Beard is an experienced IT Technician with over 23 years of expertise in technical support and network management. Since April 2008, Jordan has been employed at Baja Broadband, focusing on internal support, network stability monitoring, hardware repair, data backup management, and staff training. Previously, Jordan held positions at Alcatel-Lucent from August 2000 to August 2007 as a Help Desk Technician and Onsite Support Technician, excelling in troubleshooting, virus cleaning, data recovery, and providing technical support for over 5000 devices. Early experience includes working as a Customer Support Representative and MLS Support Technician at Homestore.com Inc., where responsibilities included data accuracy checks and SQL/XML script troubleshooting. Recognized for outstanding performance, Jordan has received multiple accolades for hard work and dedication.