Michael Romano

Michael Romano has over 14 years of experience at Teachers Mutual Bank Limited, where roles have included Organisational Process Excellence Lead and Intelligent Process Automation Specialist, among others. Michael's responsibilities have spanned various functions including sales, member services, and process improvement, demonstrating a strong focus on enhancing customer experience and promoting product uptake. Involvement in industry organizations includes serving as Chair for the Young Finance Professionals Committee at FINSIA and as a Committee Member for Emerging Leaders at the Customer Owned Banking Association. Michael's educational background includes a Master of Commerce in Business Strategy from UNSW, a Bachelor’s Degree in Business & Commerce from Western Sydney University, and a Diploma of Financial Services in Banking.