Aj Duty

Senior Manager, Customer Success Engineering at Tealium

AJ Duty has a diverse work experience spanning over several companies in the technology industry. They began their career in 1994 as a Dispatch Agent/Trainer at Aradiant Corp (formerly The National Dispatch Center, Inc or NDC) and worked there until 2001. From 2001 to 2004, they worked as a Software Engineer at Union Bank of California. They then moved on to TechFlow, Inc. where they served as a Software Support Analyst from 2003 to 2004. From 2004 to 2005, they worked as a Senior Product Support Manager at Infommersion, Inc./Xcelsius (acquired by Business Objects). In 2005, they joined SAP BusinessObjects as a Product Support Manager and stayed until 2008. At SAP, they held various roles including Team Lead/Lead Engineer from 2008 to 2009. They then transitioned to SAP Roambi where they served as the Director of Product Support & Customer Success from 2009 to 2016. Returning to SAP in 2016, AJ held the position of Senior Customer Experience Manager until 2018. From 2018 to 2019, they worked as the Manager, Customer Experience/Product Liaison at SAP. In 2018, they took up the role of Manager, Voice of Customer and worked until 2019. AJ then joined Outcome Chains, Inc. in 2019 and worked as a Senior Customer Success Manager & Trainer until 2020. Currently, they are employed at Tealium, holding the position of Manager, Solutions Engineering since July 2020. They have recently been promoted to the role of Senior Manager, Customer Success Engineering starting January 2023.

AJ Duty has a Bachelor of Science degree in Information & Decision Systems from San Diego State University. No specific start or end year for the education was provided.

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Timeline

  • Senior Manager, Customer Success Engineering

    January, 2023 - present

  • Manager Solutions Engineering

    July, 2020

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