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Emmanuel Duriez

Support Engineer - EMEA at Tealium

Emmanuel Duriez has a diverse work experience that encompasses various roles and industries.

Emmanuel started their career at TNT animation as a freelance Music Composer and 3D Animator from November 2008 to August 2010.

In 2011, they joined Sitel as an IT helpdesk Professional for Nokia, providing technical support and customer services. Emmanuel then transitioned to the role of a Social Media Specialist for Nokia Care France in March 2012. Emmanuel was responsible for moderating Nokia Care France's channels and providing technical support to customers.

Emmanuel Duriez co-founded Amba's Afro French Dance (Club) in March 2010 and served as the Director until March 2016.

In 2013, they joined RichRelevance as a Technical Customer Support Analyst, where they provided advanced technical support and customer services to major e-Commerce retailers and trusted brands. Emmanuel subsequently became a Senior Technical Customer Support Analyst from April 2016 to May 2017, where they also engaged in technical consulting and business analysis for SaaS solutions implementation and optimization strategies.

Emmanuel'smost recent role was at Tealium, where they worked as a Support Engineer - EMEA from June 2017 onwards. Emmanuel used their technical expertise to configure vendor tags and provided technical solutions and support for Tealium's suite of products. Emmanuel also resolved customer inquiries and identified implementation issues affecting customers.

Overall, Emmanuel Duriez has demonstrated a strong background in technical support, customer services, and project management across multiple industries.

Emmanuel Duriez obtained a BA (Hons) degree in DIGITAL ANIMATION from South East Essex College of Art and Technology in the UK from 2005 to 2008. Prior to that, they attended the University of Sciences in Rouen, France from 1998 to 2001, where they studied IT, Computer Sciences, and Engineering, although their degree name is unknown. Emmanuel also attended the Conservatoire National of Music in France from 1988 to 2001, focusing on Trumpet and Music Composition. From 1994 to 1998, Emmanuel attended Marcel Sembat in France, earning a BAC in Electronic Engineering.

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Timeline

  • Support Engineer - EMEA

    June, 2017 - present

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