Kirsten McLean

Principal Customer Success Manager at Tealium

Kirsten McLean has a diverse work experience spanning different industries. Kirsten currently works at Tealium as a Principal Customer Success Manager, a position they have held since April 2022. Prior to this role, Kirsten was a Senior Customer Success Architect at Tealium from April 2021 to April 2022. Kirsten also served as a Senior Digital Strategist from January 2019 to April 2021 and as a Digital Strategist from June 2017 to January 2019 at the same company.

Before joining Tealium, Kirsten worked at Feefo as the Head of Innovation from April 2015 to June 2017. Kirsten also held the role of Account Manager from June 2014 to March 2015, where they were responsible for client relationship management and developing customer engagement practices.

Kirsten's earlier experience includes working at GAPbuster Worldwide as a Client Service Manager from April 2013 to April 2014. In this role, they managed client relationships, service delivery, and team coordination. Prior to that, they worked at Thatcham as a Market Research Analyst from February 2012 to April 2013, where they conducted market research and managed surveys. Kirsten also worked as a Research Technician at Thatcham from July 2009 to February 2012.

Their earliest recorded work experience was at Marine Glide Solutions, where they worked briefly in a Sales and Promotion role in August 2005.

Kirsten McLean pursued their education from 2006 to 2009 at Royal Holloway, University of London where they obtained a Bachelor of Science (BSc) degree. Their field of study was Geography.

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Timeline

  • Principal Customer Success Manager

    April, 2022 - present

  • Senior Customer Success Architect

    April, 2021

  • Senior Digital Strategist

    January, 2019

  • Digital Strategist

    June, 2017