Neil Crutchfield

Neil Crutchfield has a diverse work experience spanning various industries. Neil began their career at Sutherland Global Services as a Help Desk Technician and later became a Floor Lead, where they provided guidance to technicians and monitored employee performance. Neil then worked at Websense, initially as a Tier II Technician, resolving customer issues and collaborating with the Engineering department. Neil later held roles such as Pre-Sales Senior Support Technician, Senior Support Technician, and Technical Account Manager, where they ensured customer satisfaction and acted as a trusted advisor.

At American Pegasus LDG, LLC, Neil served as a Ghostwriter, editing and publishing investment-focused content. Neil also worked as a Screenwriter at St. Germain Productions, collaborating with a team of writers to create engaging storylines.

Neil's experience at After Hours Magazine as a Senior Editor involved writing content, making editorial decisions, and formulating PR and marketing campaigns.

Currently, Neil serves as the Manager of Customer Success Management at Tealium, where they lead teams and ensures customer success in the West, Central, and South Central regions. Prior to this, they held roles such as Team Lead, Senior Customer Success Manager, Senior Account Manager, and Manager of Account Management.

Throughout their career, Neil has demonstrated strong communication, problem-solving, and customer-centric skills, driving customer satisfaction and retention.

Neil Crutchfield attended Washington University in St. Louis from 1996 to 2000, where they obtained a Bachelor of Arts degree in Psychology/English Literature. There is no specific information available about any additional certifications they may have obtained.