Enrique Gonzalez

Enrique Gonzalez is an experienced Technical Operations Engineer at Connext, serving as a subject matter expert and providing high-level support to enhance customer processes and service performance. In previous roles, Enrique led the Technical Support Team at Connext, significantly expanding the team and improving client satisfaction through the development of SOPs and documentation. Prior experience includes a Technical Support Technician role at Trextel, where Enrique provided crucial support for field technicians and managed complex troubleshooting tasks. With a background in telecommunications and IT gained through positions at Lacteos Los Andes and other companies, Enrique holds a degree in Telecommunications Engineering from Universidad Fermín Toro.