Jennifer McMonigle-Jakubczyk, SPHR

Vice President Customer Experience at Teamforce AI

Jennifer McMonigle-Jakubczyk, SPHR has a diverse work experience spanning over two decades. Jennifer recently joined Teamforce AI as the Vice President of Customer Experience, where they lead a client-facing team and focuses on driving results-oriented culture and improving operational plans and processes. Prior to that, they held the same position at Qlicket from 2020 to 2022.

Before their roles in the technology sector, Jennifer worked at Office Depot for several years. As the Senior Regional Human Resource Business Partner from 2013 to 2019, they collaborated with senior leadership in Supply Chain and Transportation to implement HR initiatives. Additionally, they oversaw functions such as staffing, retention, compliance, safety, and associate relations.

Jennifer's early career at OfficeMax included roles such as Senior Manager Field Human Resources, where they supervised HR managers and generalists in the Northeast Territory. Jennifer also served as the Northeast Field HR Manager and worked as a Distribution HR Manager, responsible for maintaining efficient operations, managing the HR department, and ensuring engagement with employees.

Jennifer's extensive experience demonstrates their expertise in HR strategy, leadership, and operational excellence.

Jennifer McMonigle-Jakubczyk, SPHR holds a Bachelor's degree in Business Management and Marketing from DeSales University. Jennifer also obtained a Master's degree in Human Resources Management/Personnel Administration, General from Saint Francis University. In addition, they have earned the certification of SHRM Senior Certified Professional (SHRM-SCP) from SHRM in October 2015.

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Timeline

  • Vice President Customer Experience

    September, 2022 - present