Luis Menendez

Luis Menendez has a diverse work experience in various roles and industries. Luis started their career in 2012 as a Capital One Fraud Specialist at SYKES LATAM, where they were responsible for preventing fraud, assisting customers with credit card complaints, and validating payments with customers' banks. In 2018, they joined Vonage as a Customer Success Manager, where they ensured customer satisfaction, performed service reviews, and helped customers find value in the company's products and services. Luis also worked as a VoIP Technician Specialist at Vonage, troubleshooting audio issues and managing customer accounts. In 2020, they transitioned to Palo Alto Networks as a Level 2 Security Engineer and later joined Microsoft as a Technical Specialist. At Citi, starting in 2021, they worked as an AML KYC Analyst, and then at Kareo in 2022 as an Implementation Specialist. Currently, they are employed at Tebra as an Onboarding Specialist.

Luis Menendez attended Universidad Latina de Costa Rica for Law School. However, no specific start and end years were provided for this education. Additionally, they have obtained a certification as a Cisco Certified Network Associate (CCNA) from Cisco, but no information regarding the month and year of obtaining this certification is given.