Morganne Rudd

Vice President, Customer Operations & Strategy at Tebra

Morganne Rudd has held various roles and responsibilities throughout their work experience. Morganne began their career at Namara RM LLC in 2007, where they were promoted to the position of Regional Director. In this role, they were responsible for recruiting and overseeing customer service agents across multiple locations.

In 2012, Morganne joined AdvancedMD and took on multiple roles within the company. As a Sr. EDI Manager, they managed key account clients and handled insurance carrier protocol, credentialing, and patient billing. Morganne also demonstrated strong analytical skills in managing client progress.

Morganne then transitioned into the role of a Software Implementation Consultant and Project Manager, where they led oversight of multiple projects, set client expectations, and trained clients on software proficiency. Morganne successfully introduced an integrated system and coordinated cross-geographical resource teams.

In 2015, they became an Enrollments Manager at AdvancedMD, leading a team of direct reports and offshore professionals. Morganne implemented metrics and coaching strategies, resulting in improved quality metrics and exceeded expectations from the executive level.

In 2018, Morganne joined Kareo as the Director of Shared Services, overseeing various operational aspects. Morganne also served as a Manager of Customer Success, ensuring customer satisfaction and success.

Currently, Morganne Rudd holds the position of Director, Customer Operations & Strategy at Tebra. Morganne is responsible for customer operations and strategy, utilizing their expertise and skills in this role.

Overall, Morganne Rudd has a strong background in customer operations, strategy, project management, and team leadership across multiple industries.

Morganne Rudd's education history includes attending Utah Valley University. No specific start or end year, degree name, or field of study is provided.

Links

Org chart

Timeline

  • Vice President, Customer Operations & Strategy

    July, 2023 - present

  • Director Customer Operations Strategy

    June, 2022

View in org chart