Teodora Ivanova

Teodora Ivanova's work experience includes a role as a Sr. Integration Specialist at Tebra, where they serve as a primary point of contact for escalated TechOps cases and liaises with the Engineering department for advanced integration cases. Teodora uses advanced tools such as Athena API, API Debug Logger/Kibana, and Postman. Prior to this, they worked at PatientPop Inc. as an Integration Specialist, supporting internal and external teams with technical integration issues, documenting processes and training guides, and solving problems while being cautious of the repercussions. Teodora also has experience as a Help Desk Technician at S.P. Richards, where they accurately reported system failures, escalated issues, and met customer support requirements. Additionally, they worked at Publix Super Markets as a Customer Service Staff member, delivering excellent customer service and resolving inquiries and complaints efficiently.

Teodora Ivanova pursued their education in Computer Information Systems with a specialization in Cyber Security at Georgia State University from 2017 to 2020.