Shawn Smolko

Having worked in several Fortune 500 companies, Shawn delivers broad knowledge in Business Process Outsourcing to Techcel. His expertise spans for two decades in operational management in contact center solutions and Shawn's extensive experience in Business Process Outsourcing has proven to be a salient factor in Techcel's growth. Shawn is responsible for the entire operation of the center and is involved in client management, performance and productivity improvement, compliance, account management, training and staff management. He now enjoys the tropical weather of Manila.