Kelly Morgan

Kelly Morgan serves as the Chief Customer Officer at Docusign, overseeing Professional Services, Learning and Development, Customer Support, Customer Success, and Renewals teams to enhance the post-sale customer journey and drive business growth. Morgan also contributes as a founding board member of TSIA's CRO Council, focusing on optimizing XaaS revenue and key areas such as AI impact and channel optimization. Additionally, Morgan is an advisory board member at EyeLevel.ai, which develops LLM-powered applications. Previous roles include Chief Customer Officer and GM at Foundever, founder of Seven Two Seven, and senior leadership positions at Frontier Communications and Symantec. Kelly holds a Bachelor of Science in Business Administration and Management from the University of Florida.