Leonard Kaja has a vast and diverse professional background, ranging from roles in customer service to talent management. Currently, Leonard holds positions such as Head of Marketplace and Category Manager at Ananas.mk, Chief Operations Officer at Technoperia, and Talent Management Consultant at TalentCloud Group Recruitment. With experience in training, operations, quality, and customer service, Leonard has established himself as a Founder of Customer Experience & Training Consultant at Customer Excellence Academy and Managing Director / Talent Management Consultant at TECH Consulting. Additionally, Leonard has held previous positions at CEFE Macedonia, A1 Makedonija, one.Vip DOOEL Skopje, and Vip operator, showcasing their expertise in various industries.
April, 2023 - present