Luciana R.

Luciana R. is an experienced Client Support Manager at Teckro, where responsibilities include developing comprehensive reports, analyzing KPIs, and participating in external audits. Previous roles at Teckro include Client Support Representative Lead and Client Support Representative, with a focus on improving report analysis and enhancing communication between departments. Luciana’s early career includes positions such as General Assistant at Solerun Brewery, Pet Daycare Assistant at Luther Centro de Lazer e Comportamento Canino, General Manager at Djabah Bar/Restaurant, and an internship at LabVir UFRGS, where skills in customer service, team leadership, and laboratory research were developed. Luciana holds a Bachelor's degree in Biology from Pontifícia Universidade Católica do Rio Grande do Sul.