Roberto Fernandes

Roberto Fernandes is a seasoned IT professional with extensive experience in technical support and service desk coordination. Currently serving as a Service Desk Coordinator at Tecnocomp Tecnologia e Serviços since October 2019, Roberto oversees complex problem resolution, system troubleshooting, and employee training. Previous roles include Support Analyst outsourced by Grupo Life Empresarial, Technical Leader at Hospital Israelita Albert Einstein, and various positions at BV Financeira, Lan Designers, TMais S.A., and mobile repair shops. Roberto holds a Bachelor's Degree in Computer Network Management from Universidade Paulista and a postgraduate degree from Escola Conquer, complemented by technical training in electronics.