Linda R.

Linda R. currently serves as a Service Desk Coordinator at Universal Studios Hollywood since October 2023. Prior experience includes roles as a UX Technical Support Engineer at ServiceNow from June 2022 to June 2023, and as a Service Desk Analyst at Healthfirst from December 2019 to March 2022. Linda also worked as an Advanced Technical Support Engineer at Veritas Technologies LLC from January 2012 to July 2019 and held the position of Senior Help Desk Analyst at Disney Parks, Experiences and Products from September 2005 to November 2010. Earlier in the career, Linda was an Advanced Network Engineer III at AT&T from August 2001 to September 2005. Linda R. is pursuing a Master of Computer Applications in Cyber/Computer Forensics and Counterterrorism at the University of Phoenix, expected to complete in June 2025, and holds a Bachelor's degree in Computer Software Engineering from the same institution, completed in 2012.