Irene Viana

Coordenadora De Onboarding E CX at Tecnofit

Irene Viana is a professional with extensive experience in customer success and leadership roles. At Tecnofit, Irene has excelled in roles such as CX Specialist, Customer Success Coordinator, and Customer Success Team Leader. Irene has played crucial roles in improving customer experience, implementing feedback systems, and leading teams to achieve significant milestones. Apart from their professional experience, Irene is a dedicated mother and has also worked in sales leadership and event management roles in the past. Irene is currently pursuing a postgraduate degree in Leadership and Management to further enhance their skills.

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Previous companies

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Peers

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Timeline

  • Coordenadora De Onboarding E CX

    October, 2023 - present

  • Especialista Em Experiência Do Cliente | CX Specialist

    January, 2023

  • Customer Success Coordinator | Retention, Enterprise E SMB

    February, 2021

  • Customer Success Team Leader - Ongoing | Supervisor

    July, 2020

  • Customer Success Team Leader - Onboarding | Supervisor

    June, 2018

  • Customer Success | Support

    November, 2016

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