MS

Matt Stark

Customer Service Representative at TECOBI

Matt Stark has worked in the customer service and sales industry since 2011. In 2011, they began working as a Server at Johnny's Italian Steakhouse, where they worked in a team-oriented environment and increased nightly tips through product knowledge, relationship building, and exceeding expectations. In 2015, they began working as a Sales Representative at Southern Glazer's Wine & Spirits, where they managed a portfolio of 60 retail and restaurant clients and tracked, monitored, and analyzed key sales data using Topaz CRM. That same year, they also began working as a Server at McCormick & Schmick's. In 2019, they began working as a Digital Marketing Consultant at RevLocal, where they helped small to medium sized businesses grow customer awareness through digital marketing, driving revenue and market share. In 2020, they began working as a Sales Representative at Discount Dumpster Rental, where they made and received 60-100 calls per day and utilized Salesforce CRM for entering orders, prospecting potential clients, and tracking sales objectives. Most recently, in 2021, they began working as a Customer Service Representative at TECOBI, where they touch 300-400 leads per day, gathers proper information through strategic questioning to promote confidence in appointments, and follows client guidelines to be a reliable partnership to lead to a sale.

Matt Stark completed their Bachelor of Business Administration - BBA from William Penn University in 2013. Prior to that, they obtained an Associates in business administration from Des Moines Area Community College in 2010.

Links

Timeline

  • Customer Service Representative

    January, 2021 - present