Lucian Wickham-Hurd

Lucian Wickham-Hurd is a CRM Consultant at Ted Baker since May 2024, responsible for daily CRM planning and collaboration on email campaigns. Prior experience includes serving as CRM Manager at FutureLearn, where Lucian managed comprehensive CRM campaign activities, focusing on learner engagement and subscription growth, achieving an 8% revenue increase by reducing send volume. Lucian held roles at Printed.com, FanLogic, VML London, Firedog Design, Pepper Corporation, Merrill Legal Solutions, and Homefast Property Lawyers, accumulating extensive experience in account management, email marketing, and strategic planning across various industries. Educational qualifications include a Bachelor's degree in Industrial and Product Design from the University of Hertfordshire and A-Levels from Waltham Forest College.