Junaid Shaykh is a seasoned professional with extensive experience in account management and customer success within the E-commerce and technology sectors. Currently serving as a Senior Account Manager at Teikametrics since June 2021, Junaid previously held the role of Customer Success Manager at SellerApp, where expertise in user behavior profiling and strategic planning for E-commerce sellers was developed. Prior experience includes a position as Senior Customer Support Officer at Mphasis, focusing on delivering exceptional customer service and employee mentoring, as well as roles at Aramex where client satisfaction and proactive service provision were key responsibilities. Junaid holds a Bachelor of Commerce degree in Marketing Management from Dr. C. V. Raman University and completed a high school diploma at the International Indian School in Dammam.