Chidinma Nwadiei

Chidinma Nwadiei is an experienced operations and customer service professional with a strong background in technical support and team management. Currently serving as Operations Team Manager (M365) at Tek Experts since December 2021, Chidinma oversees a team of technical engineers, focusing on delivering exceptional customer service and product improvement. Previous roles include Technical Support Engineer Level 2 (Team Lead) and Technical Support Engineer at Tek Experts, Customer Success Manager at ConSol Limited, and Account Manager at Accion. With a Bachelor's degree in Accounting and Finance from Delta State University, Chidinma has developed expertise in customer engagement, technical problem resolution, and market analysis throughout various positions.