Per Johansson

Per Johansson is a seasoned professional in customer experience and management, currently serving as Head of B2C at Tekniska verken since September 2023. As a Guest Lecturer and member of the management team for Customer Experience at IHM Business School since November 2022, Per combines academic engagement with practical industry insight. Prior experience includes a role as Customer Experience Manager at Verisure from January 2022 to September 2023, and CRM-ansvarig at Länsförsäkringar Östgöta from March 2017 to January 2022. Per has held various positions within Länsförsäkringar from 2008 to 2021, demonstrating a strong background in customer experience analysis and CRM. Early career roles include administrative work at FORSBERGS BYGG and sales positions in Länsförsäkringar Östgöta. Per holds degrees from Linköping University and IHM Business School, along with additional education from Kaplan.