Gabriela Grozeva possesses extensive experience in operations management and team leadership within the technology sector. Between October 2017 and August 2019, Gabriela served as a Team Lead Manager at Convergys, overseeing a multilingual team on the Microsoft Office 365 Project. Gabriela continued to develop professionally as a Team Manager for the Microsoft CritSit project at Tek Experts from August 2019 to April 2020. Currently, since January 2025, Gabriela holds the position of Senior Operations Manager at TeKnowledge, managing global operations for Microsoft GetHelp businesses. Gabriela's educational background includes two degrees in European Studies, focusing on International Economics and Economics, from Sofia University St. Kliment Ohridski, earned between 2011 and 2015.
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