Jen T. possesses extensive experience in user experience (UX) research and product design, currently serving as Sr. Director of UX Research at Teladoc Health. Previous roles include Director of UX Research and Research Operations at Best Buy, Principal Researcher at Target focusing on UX and accessibility, and Principal Researcher for Enterprise UX at Veritas Technologies LLC. Additionally, Jen T. has contributed to academia as an Adjunct Professor in UX Design at Kent State University. Academic credentials include a Doctor of Philosophy in Human Factors Psychology from Wichita State University and a Certificate in Design Management, Sustainable Design, and Service Design from the University of the Arts London.
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