Renzo Beltran currently serves as Service Team Lead at TeleCloud, where responsibilities include managing the Customer Service Desk and overseeing team activities related to ticket resolution. Previously, Renzo held the position of Tier 2 Support Engineer at BCM One, focusing on technical support for Cloud VOIP platforms and networking issues. Additional experience includes contract work as a Cisco on-site support technician at Plan B Network Services, and roles as a Systems Test Technician at ZT Systems, and Sales Associate at DICK'S Sporting Goods. Renzo holds a CCNA Certification from Cisco Networking Academy and an Associate's degree in Computer and Information Sciences from Eastwick College.
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