Modestas Alaunis

Customer Service Experts Team Manager at Tele2 Lietuva

Modestas Alaunis is a seasoned professional in customer service and team management, currently serving as Customer Service Experts Team Manager at Tele2 Lietuva since November 2023. Modestas has a strong background in shaping customer support teams, having previously held leadership roles at kevin., Wolt, and Revolut. Key achievements include establishing customer support teams, implementing Key Performance Indicators, and developing CS Quality Guidelines. Additionally, Modestas has experience in logistics as Team Lead at Vidinge Grönt, where responsibilities included training, task assignment, and process management.

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