TeleApps
Sridhar Ravichandran is a highly experienced Senior Solutions Architect and Technical Manager at TeleApps since August 2021. Prior to this role, Sridhar served as a Product Manager for Contact Center Technologies at Standard Chartered Global Business Services from September 2017 to July 2021. Between March 2011 and September 2017, Sridhar held the position of Principal Technical Engineer at Aspect Software, focusing on complex problem determination and Root Cause Analysis. Earlier in Sridhar's career, from February 2007 to March 2011, a role as Subject Matter Expert at CSS Corp included responsibilities related to the support and maintenance of enterprise-level customer systems, specifically L2 and L3 switches.
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TeleApps
Professional Services and Consultancy TeleApps provides flexible solution integration consulting & services to the Enterprise and contact centre industries. Our breadth of integration expertise continues to mature and excel in the market as we grow and expand our presence. This is further embraced by the pedigree of technology and service partners we engage with. We have extensive knowledge and experience in delivering a wide range of services across consulting, implementation, training and ongoing support. Our team of local representatives and seasoned engineers have years of experience in the local market ensuring the highest calibre of competency in everything we do. Our Tele-care services provides a ‘follow the sun’ model to provide round the clock global support services in different time zones increasing responsiveness and reducing delays.