Monica Cellupica

Monica Cellupica is an experienced professional in customer operations and sales management with a career spanning over two decades in the media and telecommunications industries. Currently serving as Customer Operation Manager Consumer Small e Medium Nord at TIM since June 2021, Monica focuses on optimizing sales processes and enhancing customer loyalty and retention. Prior roles include Head of Customer Care DDT and NowTv at Sky Italia, and various key positions at Mediaset Premium S.p.A., where responsibilities encompassed teleselling and web sales management. Monica holds a Laurea in Marketing Digitale from Università eCampus and has completed a digital marketing training course at Google Mobile Academy.