Olivier Duha

Olivier Duha created Webhelp with Frederic Jousset in 2000. The company began as a “webwizard” service, where specially trained advisors provided online support to novice internet users. Just 16 years later, Webhelp is one of the leading global BPOs.

Olivier is a graduate of ESCEM (Ecole Superieure de Commerce et Management) and AUDENCIA Business School, where he gained a Masters in Management Consultancy. In 1998 Olivier was awarded an MBA from INSEAD.

Starting his career in 1992 with LEK Consultancy, a strategy, mergers and acquisitions firm, Olivier was based in London, Paris and Sydney and advised business leaders in a range of industries.

In 1998, he joined American strategic consulting firm Bain & Company, where he worked on various projects in the retail and energy sectors. Olivier also worked on a major internet development strategies for large industrial groups.

Olivier served four years as vice president and two years as president of Croissance Plus, a non-profit association of start-ups and fast growing companies. During this time he actively campaigned for a more entrepreneurial framework in France, writing a number of reports and white papers and participating in a number of debates with successive governments.

Olivier is also a member of the Mouvement des Entreprises de France (MEDEF), France’s largest employer’s federation.