Faiz Firdaus Rasid

Faiz Firdaus Rasid is a professional with extensive experience in human capital management and customer fulfillment. Since December 2020, Faiz has held the position of Manager Human Capital Business Driver at Telekom Malaysia. Prior to this role, Faiz served in various capacities at Multimedia University from March 2012 to December 2020, including Assistant Manager for Engagement & Service Culture, Risk & Engagement, and Recruitment. Faiz's career began at IBM as a Customer Fulfillment Advisor from March 2010 to March 2012, where responsibilities included managing fulfillment processes and ensuring customer satisfaction. Faiz holds an Executive Master in Business Administration from Multimedia University and a Bachelor of Business Administration in Human Resource from Universiti Tenaga Nasional.