Chikhu Mphatso

Chikhu Mphatso has a strong background in management and customer service. They currently serve as the General Manager of TNM Customer Services at Telekom Networks Malawi Limited. Prior to this role, they held the position of General Manager at TNM MPAMBA LIMITED.

In their earlier experience at Telekom Networks Malawi Limited, Chikhu worked as the Head of Division for Mobile Money and Manager of National Channel Management.

Before joining Telekom Networks Malawi Limited, Chikhu gained valuable experience at Unilever as a Key Account Manager, where they focused on delivering business growth and profitability, managing customer relationships, and implementing marketing plans.

They began their career at Focus Field Marketing LTD as an Area Marketing Supervisor, where they were responsible for ensuring product availability, managing sales teams, and providing valuable market intelligence.

Chikhu Mphatso pursued their higher education at the University of Derby from 2011 to 2013, where they obtained a Master of Science (MSc) degree in Strategic Management. Prior to that, from 2002 to 2006, Chikhu attended The Polytechnic, University of Malawi, where they earned a Bachelor of Business Administration (BBA) degree.