Janet Sipanala

Janet Sipanala has a diverse work experience. Janet started their career in 2014 as an intern at the National Bank of Malawi, where they worked as a Human Resources Intern from April to June. Later in the same year, they also worked as a Service Center Intern from November to December.

In 2016, Janet joined Telekom Networks Malawi Limited as a Call Center Official and held this position until October 2017. Janet then transitioned to the role of Product Management Specialist, where they were responsible for Local Voice, IDD, and Customer Base. Janet worked in this role until December 2018.

From January 2019 until July 2023, Janet held the position of Product Management Officer in the Voice department. Their most recent role at Telekom Networks Malawi Limited is an Expert - Local Voice Products, which they have been in since July 2023.

Overall, Janet has acquired experience in customer service, product management, and call center operations throughout their career.

Janet Sipanala began their education in 2011 at the National College of Information Technology (NACIT), where they earned an International Diploma in Computer Studies. Janet then went on to attend the University of Malawi, Polytechnic from 2012 to 2016, where they obtained a Bachelor's Degree in Business Administration and Management. Most recently, from 2019 to 2022, Janet studied at the Malawi Institute of Management, earning a Master of Business Administration (MBA) with a focus on Business Administration and Management, General.