Telenet Group Holding NV
Kurt Vanhauwaert is an experienced professional with a strong background in operations management, currently serving as the Director of Back Office Operations at Telenet since August 2006. In this role, Kurt leads on-site and offshore teams to enhance customer satisfaction through efficient operations. Previous positions include Director of Technical Back Office, where the focus was on resolving customer friction and implementing automated solutions, and Manager of Technical Back Office, where responsibilities included change management to ensure operational readiness. Additional experience encompasses managing a hosting service desk and operations for cloud and hosting products at Telenet, along with earlier roles at Dela Uitvaartverzekering as a Ceremoniemeester and Contact Center Agent. Kurt's educational background includes studies at PIVA and Hogeschool Antwerpen.
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Telenet Group Holding NV
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Telenet Group Holding NV is a Belgium-based provider of media and communication services to the public and private sectors. It is focused on television (TV), Internet and telephony. The Company's product portfolio comprises cabled TV channel broadcasting, Internet access services, landline telephony, mobile telephony, business services, such as voice and data transmission through fiber-optic cable, coaxial cable, and wireless infrastructures intended primarily for public, health, and education facilities, and voice, data, and Internet service suppliers, among others. In addition, the Company provides its products and services to various corporations, government organizations, healthcare and educational institutions, as well as small and medium-sized enterprises. It operates Lycamobile as its mobile network, as well as Coditel Brabant Bvba And Coditel Sarl.