Carlos Julio Rodriguez Rojas has extensive experience in operational leadership within the BPO industry, currently serving as Operations Director at Teleperformance Colombia since January 2014, where responsibilities include planning and organizing operational processes to enhance individual skills and maintain operational performance indicators. Previously held positions include Regional Account Manager, Service Delivery Manager, and Team Lead at Teleperformance, along with roles at DISTELLPHARMA S.A.S as Director of Logistics and various positions at Allus Global BPO Center and Multienlace. Carlos Julio has a solid educational background, including a Lean Six Sigma Black Belt and qualifications in business management from multiple institutions, emphasizing continuous improvement and team synergy.
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