Clarissa Field

Clarissa Field is a Senior Manager in Quality Assurance at Teleperformance, where they have cultivated a robust career in the BPO industry, primarily focused on Customer Service. With experience ranging from Quality Assurance Supervisor to Technical Support Representative, Clarissa has developed a keen attention to detail, particularly in maintaining performance dashboards and quality reports. They thrive in dynamic environments and are dedicated to driving operational improvement and customer satisfaction through meticulous analysis and a strong inquisitive nature. Currently, Clarissa is pursuing an education at Jose Rizal University.