Claudio Xavier

Claudio Xavier serves as the Chief Transformation and Innovation Officer at Teleperformance, overseeing the planning and implementation of digital solutions to enhance cost effectiveness, service quality, and business development. Previous experiences include Director of Commercial and Customer Success at Plusoft, where Claudio developed sales strategies and verticalization processes, and Chief Executive Officer at Clic.Digital, successfully launching a platform focused on health and wellness services. Additionally, Claudio held various leadership roles at AeC Contact Center, including Chief Sales Officer, Chief Digital Officer, Chief Operating Officer, and Chief Information Officer, emphasizing operational excellence and technological innovation. Claudio has a robust educational background, with advanced executive certifications from prestigious institutions like MIT Sloan School of Management, Harvard Law School, and Singularity University.