Gideon Absalud is a seasoned workforce management, data science, and process improvement leader with 16 years in the Business Process Outsourcing (BPO) industry, including over 11 years in leadership roles. Currently serving as the WFM Director at TP, Gideon has previously held director-level positions at Sitel Group, TaskUs, and Alta Resources, specializing in workforce management, data analytics, and business intelligence. With a Bachelor of Science in Medical Technology from the University of Sto Tomas, Gideon is known for expertise in WFM process standardization, capacity planning, and automated data solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices