Jack M Miller is an experienced professional with a strong background in customer experience and operational management. Currently serving as Quality Assurance Manager at Teleperformance since September 2023, previous roles include Assistant Manager Customer Experience for GM Rewards at Teleperformance and OnStar Sales Manager at The Minacs Group. Jack's extensive career spans several leadership positions, notably leading the GCCX Connected Customer Team at General Motors and managing operations at Concentrix. Jack's expertise includes enhancing customer loyalty, driving performance improvements, and successfully integrating new business lines while maintaining service quality and meeting key performance indicators.
This person is not in any teams
This person is not in any offices