James Alvey has an extensive background in operations management, with experience in various companies such as Teleperformance, Fiserv, First Data Corporation, Bank of America Merchant Services, and Citi. James has held leadership positions, including Vice President Client Solutions and Vice President Operations, where James developed and implemented strategic operational plans aligned with organizational goals. James Alvey also has experience managing call center operations, workforce management, quality engagement, and customer service teams. James obtained their education from the University of Louisville.
August, 2022 - present