Javier Sanz

Javier Sanz is currently the VP of Operations at Teleperformance and has extensive experience in the contact center industry, having worked for over 23 years across various roles and companies. Previously, they were the Director of Regional Operations at Majorel, responsible for operations in Spain, and held the position of Director de Transformación at arvato CRM Solutions. Earlier in their career, Javier coordinated telemarketing teams and led service operations for clients like Orange and Auna. Their work has involved managing resources efficiently and adapting business processes to enhance customer experiences.