Ken Yong is an experienced professional in customer service and operations, currently serving as Operations Director at Teleperformance since 2022. Previously, Ken held leadership roles at Hong Leong Bank Berhad as Head of the Contact Centre and at U Mobile as Head of Contact Centre Operations. Ken's earlier experience includes positions such as Vice President at OCBC Bank and Call Center Team Leader at Teledirect Telecommerce. They earned a Bachelor of Arts in Media, Communication, and Cultural Studies from Murdoch University from 1995 to 2000.
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