Mário Silva Pereira is an accomplished leader in the technology and customer experience sectors with significant expertise in AI-driven solutions and operational excellence. Currently serving as Senior Director Global AI Services & Delivery at Teleperformance since October 2019, Mário has successfully overseen the deployment of over 50 AI projects for Fortune 100 companies, enhancing customer engagement through innovation. Previously held roles include Director Solutions Sales and Transformation Director, where Mário provided strategic vision and led business consultancy efforts to optimize operations. With a robust background in managing large-scale professional services and project delivery across various industries, Mário has a proven track record of driving business growth and customer satisfaction. Mário holds a Master’s Degree in Computer Science from the University of Lisbon and a Post Graduate degree in General Management from Universidade Nova de Lisboa.
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