Marwan Khattab is a Sr Contact Centre Supervisor at Teleperformance Egypt, with a Lean Six Sigma Yellow Belt certification. They have over five years of experience in the outsourcing and offshoring industry, specializing in technical support, E-Commerce, food delivery, and ride-hailing sectors. Marwan previously worked as a Tour Leader at Moon River Tours and held various roles at Teleperformance, including Trainer, Subject Matter Expert, Customer Success Specialist, and Contact Center Supervisor. They earned a Bachelor's degree from the Faculty of Tourism and Hotels, with a focus on guidance.
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