Miriam Chavez is a senior operations and delivery leader with over 15 years of experience in building high-performing teams, specializing in project management, customer success, and risk compliance within the SaaS and BPO sectors. Currently a Senior Operations Manager at Teleperformance, Miriam leads a global fintech partnership, focusing on operational strategy and financial performance. Previously, they held senior positions at Remitly and Tinuiti, where they managed operations and billing processes, enhancing efficiency and client satisfaction. Miriam holds an MBA from Universidad Centroamericana and has completed various professional training programs, including Lean Six Sigma.
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