Oyinda A.

Oyinda A. is a skilled professional currently serving as a Customer Resolutions Executive at Teleperformance, where responsibilities include delivering exceptional customer operations tasks using CRM and Salesforce while adhering to FCA regulations. Prior experience includes roles as a Customer Service Advisor, managing claims for a major mobile insurance client, consistently achieving high QA review scores. Oyinda A. is also engaged as an Assistant Lecturer and Graduate Assistant at the University of Lagos and previously worked as a Program/Resource Coordinator at Olade Consulting Inc. and Research Assistant at Lagos Business School, Pan-Atlantic University. Educational qualifications include a Master of Science in Organisational Behaviour and a Bachelor of Science in Human Resources Management, both from the University of Lagos.