Prerna Batra

Customer Service Representative at Teleperformance

Prerna Batra is a Financial Services Representative at CIBC since April 2024, responsible for opening accounts, interviewing loan applicants, promoting financial products, and providing investment advisory services. Previously, Prerna served as Head of Planning at Bank of Baroda from January 2017 to March 2022, where strategies were developed that improved bank performance by 16% in the first year. Prerna also held positions as Assistant Manager, focusing on customer relationship building, and Operations Supervisor, optimizing cash management procedures. Educational qualifications include a Postgraduate Diploma in Business Management and a Postgraduate Diploma in Financial Technology from Conestoga College, a Post-Graduate Diploma in Banking and Finance from Manipal International University, and a Bachelor's degree in English Literature from TNB University.

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