Samrat Mukherjee is an experienced professional in the travel and operations sector, currently serving as Senior Director at Teleperformance since December 2018, managing BPO operations for Carlson Wagonlit travelers across North America, EMEA, and APAC markets with a team of over 300 travel professionals. Previously held roles include Senior Manager at Carlson Wagonlit Travel, and Senior Service Delivery Leader for US and Canada Midoffice Operations at EXL. Samrat's foundational experience includes significant positions at American Express, SriLankan Airlines, ABHINANDAN HOSPITALITY SERVICES PVT LTD, and CAAIR Travels Pvt Ltd. Samrat has advanced educational credentials, including a Senior Management Program from the Indian Institute of Management Raipur and a Diploma in Business Management from the Asian Institute of Management.
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