Tülay Doğrular is the Chairperson of the Board and CEO at TP Türkiye & Azerbaijan, where they focus on integrating operational excellence, financial strength, and human-centered innovation to enhance customer experiences. Previously, Tülay held the position of Director at arvato services Turkey from 2009 to 2011, overseeing operations and client management in Istanbul. They have also been the COO at Teleperformance Turkey since 2014. Tülay’s leadership emphasizes a balance between artificial intelligence and emotional intelligence, driving sustainable growth and transforming organizational practices to meet evolving client expectations.
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